No matter how much care and precaution we take as the shipper or as the rider, there will be a small incidence rate of cosmetic damage like blemishes, or scratches incurred during transit or during normal use. While this will not affect the performance of your Ride1Up bike in any way, we understand that this can be an eyesore or unappealing.
When it comes to frame, fender or rack damage, certain remedies are applicable based on severity.
Many of our riders have had good results supporting their local paint shop and asking for a color match. Small batches can be mixed for relatively low cost and will serve you well throughout your riding career.
Deep gouge on frame
- Remedy: Epoxy putty spot treatment + Sand area + Color match touch up paint
Surface scratch/chip on frame
- Remedy: Color match touch up paint (local hardware store)
Surface scratch on rack/fenders
- Remedy: Rustoleum matte black paint or color match touch up paint (available at your local hardware store or online, spot treatment Paint Pens (available online or locally)
