Proper handling and storage can have a positive impact on the battery. This may be day-to-day handling or extended storage. In all cases, here are a few key things to keep in mind:
- Keep the battery clean, dry, and cool - Unlike a traditional bike, Ride1Up ebikes are a dynamic mix of mechanical AND electrical components. Riders should avoid introducing elements like water, salt, salt water, and dirt or debris on (or into) their ebike. If this happens, the rider should power down the bike, remove the battery, and wipe down the impacted components with a clean, dry rag. This should be done as soon as possible and prior to charging or another use. Remember to charge the battery in a dry, cool spot to ensure the battery and components stay at the optimal temperature of 50° - 77° F / 10° - 25° C.
- Store the battery somewhere safe - If the rider can, they should always store the battery at that optimal temperature, away from direct sunlight, and on a flat, secure spot. Storing the battery on a low shelf is ideal, as this will also reduce the risk of damage if the battery is accidentally dropped.
- Extended Storage Guidelines - For many riders, there may be a need to store a battery for an extended period of time. (Ride1Up defines this as more than two weeks.) In this case, the rider should:
- Charge the battery to approximately 40% to 80% full
- Check it every few weeks and charge the battery if below 40% to 80% full.
- If the battery charge is not maintained during storage, there is a chance of permanent damage to the battery That would not be covered by the Ride1Up Warranty.
- It is important not to leave the charger plugged into the battery for extended periods of time. Only leave the charger plugged into the battery long enough to charge the battery, then unplug it.
The only way Ride1Up can recommend that a customer run their battery down to the suggested 40% to 80% charge is to ride the bike.