Product

Bike related questions

Can I limit the speed to be Class 1 or Class 2?
You can program the bike so the output is limited, and you can limit the throttle speed, but unfortunately you cannot limit the pedal assist by speed, but o...
Wed, Apr 27, 2022 at 9:36 AM
Adding Racks, Fenders and Lights
Review the following for accessory compatibility. There is also a Ride1UP Facebook Owner's Group which is an excellent resource for 3rd party acces...
Fri, Feb 24, 2023 at 12:55 PM
New Tires? Can I change my electric bike tires?
Yes, you can certainly change your stock tires on your Ride1UP Electric Bike once you receive it! Step 1 Confirm your model and tire specs from our web...
Mon, Aug 8, 2022 at 10:41 AM
Electric Bike Cosmetic Damage - Paint chips, scratches, scuffs or streaks
We have all been there! We love our new eBikes and no matter how much care and precaution we take as the shipper or as the rider, there will still be a smal...
Fri, May 27, 2022 at 4:19 PM
Can I charge the bike without removing the battery?
That's a yes! The charge port is accessible on all of our bikes and doesn't require you to remove the battery for charging, But if more convenient...
Fri, Feb 24, 2023 at 1:03 PM
XR vs ST Frames: What frame type should I get?
We live in a consumer market, with a myriad of choices for anyone's needs, it can be a dream to find your perfect electric bike. For others, too many o...
Fri, Nov 18, 2022 at 2:45 PM