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<div class="control-group ticket_section"> <label class=" required control-label cf_sales_topic_1546960-label " for="helpdesk_ticket_cf_sales_topic_1546960">Have you ordered a bike?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_sales_topic_1546960_65000159923" name="helpdesk_ticket[custom_field][cf_sales_topic_1546960]"><option value="">...</option> <option value="Bike has not been ordered">Bike has not been ordered</option> <option value="Bike is on order">Bike is on order</option></select><div class="level_2"><label class="required">Question/Issue</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_subject_inquiry_1546960_65000159923" name="helpdesk_ticket[custom_field][cf_subject_inquiry_1546960]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_sales_topic_1546960_65000159923').nested_select_tag({"data_tree":[["Bike has not been ordered","Bike has not been ordered",[["Sizing","Sizing",[]],["Model Comparison","Model Comparison",[]],["Accessory Compatibility","Accessory Compatibility",[]],["Shipping Information","Shipping Information",[]],["Product Information","Product Information",[]],["Promotions","Promotions",[]],["Other","Other",[]]]],["Bike is on order","Bike is on order",[["Where is my bike?","Where is my bike?",[]],["I need to cancel my order.","I need to cancel my order.",[]],["I need to change my order.","I need to change my order.",[]],["I need assembly information.","I need assembly information.",[]],["I forgot to apply my coupon.","I forgot to apply my coupon.",[]],["Other","Other",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000159923","subcategory_id":"helpdesk_ticket_custom_field_cf_subject_inquiry_1546960_65000159923"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_sales_model_1546960-label " for="helpdesk_ticket_cf_sales_model_1546960">Model</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_sales_model_1546960]" id="helpdesk_ticket_custom_field_cf_sales_model_1546960"><option value="">...</option> <option data-id="65000209196" value="700 Series">700 Series</option> <option data-id="65000209195" value="Cafe Cruiser">Cafe Cruiser</option> <option data-id="65000209199" value="Revv 1">Revv 1</option> <option data-id="65000209191" value="Roadster V2">Roadster V2</option> <option data-id="65000209192" value="Roadster V2 Gravel">Roadster V2 Gravel</option> <option data-id="65000209198" value="Prodigy">Prodigy</option> <option data-id="65000209194" value="Turris">Turris</option> <option data-id="65000209197" value="LMT'D">LMT'D</option> <option data-id="65000209542" value="Rift">Rift</option> <option data-id="65000211113" value="Accessories">Accessories</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_topic433265_1546960-label " for="helpdesk_ticket_cf_topic433265_1546960">Topic</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_topic433265_1546960_65000159925" name="helpdesk_ticket[custom_field][cf_topic433265_1546960]"><option value="">...</option> <option value="I just got my order and there is a problem...">I just got my order and there is a problem...</option> <option value="I have had my bike a while, but now something is not working...">I have had my bike a while, but now something is not working...</option> <option value="I need some information about parts on my bike...">I need some information about parts on my bike...</option> <option value="I need to order some parts for my bike...">I need to order some parts for my bike...</option> <option value="I am having trouble putting my bike together...">I am having trouble putting my bike together...</option> <option value="Revv 1 Off-Road Unlock">Revv 1 Off-Road Unlock</option></select><div class="level_2"><label class="required">Issue</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_issue_1546960_65000159925" name="helpdesk_ticket[custom_field][cf_issue_1546960]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Component</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_component_1546960_65000159925" name="helpdesk_ticket[custom_field][cf_component_1546960]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_topic433265_1546960_65000159925').nested_select_tag({"data_tree":[["I just got my order and there is a problem...","I just got my order and there is a problem...",[["I am missing some parts...","I am missing some parts...",[]],["The frame has some damage...","The frame has some damage...",[]],["Some of the parts are not working...","Some of the parts are not working...",[]],["I just got my order and it is not right...","I just got my order and it is not right...",[]],["A combination of the above...","A combination of the above...",[]]]],["I have had my bike a while, but now something is not working...","I have had my bike a while, but now something is not working...",[["I have a shifting issue...","I have a shifting issue...",[]],["I have a problem with my pedals/cranks...","I have a problem with my pedals/cranks...",[]],["I have a problem with my brakes...","I have a problem with my brakes...",[]],["I have an issue with my wheels...","I have an issue with my wheels...",[]],["My lights are not working right...","My lights are not working right...",[]],["I have an issue with my Battery/Charging...","I have an issue with my Battery/Charging...",[]],["I have a motor power issues...","I have a motor power issues...",[]],["I am getting an Error Codes...","I am getting an Error Codes...",[]]]],["I need some information about parts on my bike...","I need some information about parts on my bike...",[["Display Operation","Display Operation",[]],["Model Specifications","Model Specifications",[]]]],["I need to order some parts for my bike...","I need to order some parts for my bike...",[]],["I am having trouble putting my bike together...","I am having trouble putting my bike together...",[["Instructions","Instructions",[]],["Problems","Problems",[["item 1","item 1"],["item 2","item 2"]]]]],["Revv 1 Off-Road Unlock","Revv 1 Off-Road Unlock",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000159925","subcategory_id":"helpdesk_ticket_custom_field_cf_issue_1546960_65000159925","item_id":"helpdesk_ticket_custom_field_cf_component_1546960_65000159925"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_bike_model_1546960-label " for="helpdesk_ticket_cf_bike_model_1546960">Bike Model</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_bike_model_1546960]" id="helpdesk_ticket_custom_field_cf_bike_model_1546960"><option value="">...</option> <option data-id="65000211109" value="700 Series ST (Step-Through)">700 Series ST (Step-Through)</option> <option data-id="65000190471" value="700 Series (Step-Over)">700 Series (Step-Over)</option> <option data-id="65000211110" value="Cafe Cruiser ST (Step-Through)">Cafe Cruiser ST (Step-Through)</option> <option data-id="65000196172" value="Cafe Cruiser XR (Step-Over)">Cafe Cruiser XR (Step-Over)</option> <option data-id="65000190475" value="Prodigy ST (Step-Through)">Prodigy ST (Step-Through)</option> <option data-id="65000211111" value="Prodigy XR (Step-Over)">Prodigy XR (Step-Over)</option> <option data-id="65000199320" value="Prodigy XC (MTB)">Prodigy XC (MTB)</option> <option data-id="65000208607" value="Revv 1 FS">Revv 1 FS</option> <option data-id="65000209224" value="Revv 1 HT">Revv 1 HT</option> <option data-id="65000190466" value="Roadster V2">Roadster V2</option> <option data-id="65000197181" value="Roadster V2 Gravel">Roadster V2 Gravel</option> <option data-id="65000208683" value="Turris ST (Step-Through)">Turris ST (Step-Through)</option> <option data-id="65000208684" value="Turris XR (Step-Over)">Turris XR (Step-Over)</option> <option data-id="65000209541" value="Rift ST (Step-Through)">Rift ST (Step-Through)</option> <option data-id="65000209540" value="Rift XR (Step-Over)">Rift XR (Step-Over)</option> <option data-id="65000190468" value="Core-5 ST (Step-Through)">Core-5 ST (Step-Through)</option> <option data-id="65000190467" value="Core-5 XR (Step-Over)">Core-5 XR (Step-Over)</option> <option data-id="65000190474" value="LMT'D ST (Step-Through)">LMT'D ST (Step-Through)</option> <option data-id="65000190473" value="LMT'D XR (Step-Over)">LMT'D XR (Step-Over)</option> <option data-id="65000190470" value="500 Series ST (Step-Through)">500 Series ST (Step-Through)</option> <option data-id="65000190469" value="500 Series XR (Step-Over)">500 Series XR (Step-Over)</option> <option data-id="65000211112" value="Accessories">Accessories</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_mileage_1546960-label " for="helpdesk_ticket_cf_mileage_1546960">Mileage</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_mileage_1546960]" id="helpdesk_ticket_custom_field_cf_mileage_1546960" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_bike_serial_number_1546960-label " for="helpdesk_ticket_cf_bike_serial_number_1546960">Bike Serial Number</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_bike_serial_number_1546960]" id="helpdesk_ticket_custom_field_cf_bike_serial_number_1546960" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_b2b_group_1546960-label " for="helpdesk_ticket_cf_b2b_group_1546960">Dealership</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_b2b_group_1546960_65000209761" name="helpdesk_ticket[custom_field][cf_b2b_group_1546960]"><option value="">...</option> <option value="Dealership">Dealership</option> <option value="Bulk Orders">Bulk Orders</option> <option value="Warranty Issue">Warranty Issue</option> <option value="Part Needed">Part Needed</option> <option value="Sponsorship">Sponsorship</option></select><div class="level_2"><label class="required">Dealership Topic</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_b2b_topic_1546960_65000209761" name="helpdesk_ticket[custom_field][cf_b2b_topic_1546960]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_b2b_group_1546960_65000209761').nested_select_tag({"data_tree":[["Dealership","Dealership",[["Inquiry","Inquiry",[]],["Placing an Order","Placing an Order",[]],["Tracking an Order","Tracking an Order",[]],["Backorder Status","Backorder Status",[]]]],["Bulk Orders","Bulk Orders",[]],["Warranty Issue","Warranty Issue",[]],["Part Needed","Part Needed",[]],["Sponsorship","Sponsorship",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"65000209761","subcategory_id":"helpdesk_ticket_custom_field_cf_b2b_topic_1546960_65000209761"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_account_namenumber_1546960-label " for="helpdesk_ticket_cf_account_namenumber_1546960">Account Name/Number</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_account_namenumber_1546960]" id="helpdesk_ticket_custom_field_cf_account_namenumber_1546960" /> </div> </div>
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