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Can I Customize or Upgrade my Bike for an Extra Fee?
Electric Bike Racks and Cargo Carriers - Advice and Recommendations
Can I Test Ride A Ride1UP Electric Bike?
PayPal Checkout and Financing Options
Is my Ride1UP electric bike's rear rack compatible with a child seat?
Electric Bike Battery Display: Voltage and Percentage Readouts
Where are the bikes designed? Where are they manufactured and assembled?
What Is The Expected Lifespan Of The Battery?
Does the bike need to be charged when it first arrives?
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I Ordered Multiple Items, Will They Ship Together?
Will My Bike Delivery Require A Signature?
When is my bike shipping?
Can you ship to my country?
My Tracking Number Is Not Showing Movement - When Will my Bike Arrive?
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I dont want to get my bike assembled or certified by a mechanic - what is my warranty status?
Where can I find the warranty terms?
Extended Warranty Options
How Can I Become A Ride1UP Affiliate Or Ambassador?
I lost my keys, how do I replace them?
How much assembly is required?
Ride1UP Electric Skate Board Support and Components
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Roadster V2 Assembly
Roadster V2 All About The Belt
Roadster V2 brake adjustment and replacement pads
Roadster V2 Cog Replacement
Roadster V2 Add-On Battery Installation
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Core-5 Rack and Fenders
Core-5 Motor Not Working
500 Series Assembly
Accessing Controller of 500 Series ST frame
500 Series Motor Not Working
Cafe Cruiser Assembly
Cafe Cruiser Passenger Kit Install & Use
700 Series Assembly
700 Series: Broken Battery Knob
700 Series & Cafe Cruiser Motor Not Working
700 Series & Cafe Cruiser Battery Installing and Removing
700 Controller Access
LMT'D Motor Not Working
LMT'D with Torque Sensor Assembly
Prodigy Brose Allround Display
Prodigy Motor Access
General Assembly Info
LMT'D & Prodigy Air Fork Suspension
Bike Shops, Mechanics, Service and Assembly
Connect+ Front Rack Install
Connect+ Basket Install
Rubbing or Noisy Brakes
Error Codes Explained
Error 30 - Communication Error
Error 25 - Cafe Cruiser, 700 Series & LMT'd (Cadence Version) Tektro & Zoom Hydraulic Brakes
Error 23 & Error 24
Error 25 - 500 Series & Core-5
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Cafe Cruiser, 500 Series & Core-5 Display
700 Series and LMT'D Display
Roadster V2 Display Install Best Practices
500 Series & Core-5 - Rear Brake Caliper Adjustment
Can I Wash My eBike? Best Methods and Practices
Creaking Noise or Clicking from Crank Arms while Pedaling
Electric Bicycle Lubrication
Electric Bicycle Maintenance Intervals
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Rear Wheel and Motor Noises
How to Remove the Rear Wheel
What's in a Motor? Motor Types and Motor Ratings in Watts.
Motor Stator Replacement
Broken Kickstand on your Electric Bike? Let us help you.
Chain comes off of rear sprocket while riding.
Crank arms, chain ring, damaged, misaligned? What do I do?
Replacement Derailleur Hanger
Resetting Shifter Gear Indicator
Ride1UP Electric Bikes - Why am I getting less range?
Spokes - Ride1UP Electric Bike Spoke Adjustment/Replacement
Top Speed or Max Assisted Speed
Replacing Your Internal Controller
Core-5 or LMT'D - Battery unlatched while riding
Speedometer or Odometer Issues
How do you turn on the headlight and taillight?
LMT'D, Roadster V2 & Gravel Bottom Bracket Wired Sensor
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Digital Owners Documents
Serial Number - Where is it, why do I need it?
Cancelling your order
Coupons, Promotions and Discounts
Finding the right size bike
Locks, Security, Theft, Alarms
Models Compared - Major Differences and Key Aspects
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Sell your eBike locally - Advice and Recommendations