Our bikes will come 85-90% assembled. If you elect to self-assemble, the most up to date assembly information and tips will be on our website. Please refer to your manual and read the tips here, which also include videos.
To find a bike mechanic in your area, we recommend:
Local Bike Shop
Finding a local bike shop that will complete mechanical repairs and/or assembly can be extremely helpful throughout the lifetime of your ebike ownership. They can be a great resource for any mechanical issues that you cannot figure out on your own, replacing flats or old ties, replacing chains, grips, derailleurs, shifters, or any other components that wear down or break on your bike.
For tips on finding a local bike shop please click here: Finding a local bike shop or mechanic.
A great resource for mobile mechanics which we recommend for assemble. However, mobile mechanics on Velotooler are independent contractors, so the quality can vary and not all mechanics will provide the same great service. Please do your research before hiring a mechanic through Velotooler.
Another great Resource for Mobile Mechanics, if available in your area, Velofix offers a more reliable standard of testing. However, you will pay a higher premium for mobile mechanic services through Velofix.
If available in your area; REI offers assembly, general tuneup, and repair services with a quick turn around time and knowledgable mechanics...just find a local REI and bring your Ride1up eBike over! It is recommended to call your local REI ahead of time and check what services they may offer, before bringing in your Ride1up for assembly, as locations may differ in what services they may offer.