Charging Basics

  • Only use the provided Ride1Up brand charger for your specific model

  • Please wait 30-60 minutes after using your battery to charge it, especially in hot summer months

  • Plug your charger into a grounded outlet before plugging it into your ebike

    - Charger LED will turn green to indicate ready for charging

  • Visually inspect the charger's tip and charge port for damage or moisture

    - Charger tip and ebike charge port should be dry and in good condition

  • Carefully plug the charger tip into the charge port

    - Charger LED will turn red to indicate charging

  • The charger will be warm and may take 4-8hrs to finish charging

  • Unplug the charger when charging is complete

    - The LED will turn green while connected to your ebike to indicate a full charge

  • Close the charger port cover after disconnecting your charger

    - Always keep the port closed while riding or storing

  • Always assess your charger tip or wiring for damage

    - You can purchase a replacement charger here: Ride1Up Chargers


Battery Longevity

Follow the recommended battery practices to maximize battery longevity. This will extend the operation of your battery and reduce the need to purchase a replacement over time. Learn about best practices below.


What to do

  • Try to keep the battery above 30% if possible to increase the longevity of your battery. Riding until your battery is completely drained or asking more from it than possible will accelerate the degradation of your Lithium-ion battery cells.
  • Charge your battery until the light on the charger turns green. Charging your battery until you have a full charge allows the BMS (Battery Management System) to balance each group of cells in the battery equally. Keeping the cells in balance will give you the maximum range and life out of your battery.
  • If storing for long periods of time: Ensure your battery is stored with a minimum of 40% and max 80% charge. Ideal storage temperatures recommended are 50F – 77F. Storage should be done in a dry area.
  • Check the battery once a month. If the battery drops to 30% or below, charge it up between 40-80%.
  • Nurture your ebike and your battery. Failing to keep your battery charged, neglecting your ebike, or forgetting to check the battery levels are between 40-80% consistently (monthly at minimum) will damage your battery and accelerate the degradation of your Lithium-ion battery cells.


What to avoid

  • Do not leave the battery on the charger unnecessarily or for extended periods of time after the battery has been fully charged. Doing this can expedite battery cell degradation and reduce the lifespan of your battery significantly.
  • Avoid draining your battery completely. If your battery is nearly dead and your bike powers off, do not power the bike up or drain the battery any further. This can harm your battery and reduce its longevity over time. In this case, use leg power or wait until you get home to charge up the bike.
  • Avoid temperature extremes. Very hot or cold temperatures can negatively affect the performance of the battery and shorten its expected life. Avoid exposing the battery to extreme cold or heat for long periods of time.
    40F- 80F are ideal operating temperatures.
  • Do not leave your battery in direct sunlight for extended periods. If it is necessary to leave your bike outside in direct sunlight for extended periods of time, take your battery into a shaded place to keep it cool.
  • Always close your charge port after charging to minimize and limit water exposure to your battery whenever possible.
  • Make sure your battery and charge port are dry before charging.  After you ride in wet conditions, ensure that there is no moisture or debris on both the charger tip or the charging port before plugging in your bike to charge. Plugging in your battery while wet risks damage to the battery, charger and poses a potential risk of fire or injury.


Cold temperatures affect your battery's capacity and performance

  • The electrons in your battery move slower when in temperatures below 50F. When the temps drop below 50F, your battery will have a reduced capacity and reduced range. This is normal behavior, and your range will bounce back to normal when temperatures increase to optimal operating conditions
  • Do not charge a battery that has been allowed to go below freezing. Let the battery sit at room temperature for a few hours before charging.


Model-specific battery status LED 

Reading the charge status directly from your ebike's battery instead of the display can be handy when charging separately or when storing your bike or battery for extended periods. A 100% charge is indicated by the charger LED changing from red to green.


Core-5 and LMT’D Battery



The battery charge indicator can be found at the top of the center of the battery. This single light will change colors depending on the charge level. Press the button to see the status.

  • Flashing Red ≤ 20%

  • Red ~ 20-50%

  • Green ~ 50-90%

  • Blue ≥ 90%

Turris Battery

The battery charge indicator can be found at the top end cap at the center of the battery. This single light will change colors depending on the charge level. Press the button to see the status.

  • Flashing Red ≤ 20%

  • Red ~ 20-50%

  • Green ~ 50-90%

  • Blue ≥ 90%

700 Series, and Cafe Cruiser Battery

The indicator can be found when the battery is removed from the bike on the top.
Press the button to see the status.

  • One Bar ≤ 25%

  • Two Bars ~ 50%

  • Three Bars ~ 75%

  • Four Bars ≥ 90%


Prodigy Battery

The indicator can be found when the battery is removed from the bike on the side near the top. 

Press the lightning bolt button to see the status.

  • One Bar ≤ 20%

  • Two Bars ~ 40%

  • Three Bars ~ 60%

  • Four Bars ~ 80%

  • Five Bars ≥ 90%


Revv 1 Battery

The LED indicator can be found on the lower front right of the main battery. 

Press the button to see the status.

  • One Bar ≤ 25%

  • Two Bars ~ 50%

  • Three Bars ~ 75%

  • Four Bars ≥ 90%