All bikes delivered within the contiguous United States are shipped at no cost to you.
Hawaii- $400 per bike - expected time in transit ~6-8 business days.
- Due to larger shipping dimensions, the Revv 1, Rift, Prodigy, Gravel Roadster and Cafe Cruiser are not shipped to HI
Alaska- $400 per bike - expected time in transit ~6-8 business days.
- Due to larger shipping dimensions, the Revv 1, Rift, Prodigy, Gravel Roadster and Cafe Cruiser are not shipped to AK
Canada- $100 per bike (Roadster v2, Turris, 700 Series, LMT'D) - expected time in transit ~6-8 business days.
- Due to larger shipping dimensions, the Rift, Prodigy, Gravel Roadster and Cafe Cruiser require a $400 shipping fee.
- The Revv 1 FS/HT is not available for direct shipment to Canada.
Sales to Canada are in USD and the importer may or may not face import duty charges depending on Canadian customs. (We have experienced variable enforcement.)
Excluding Canada, direct international shipping is not available.
You can use a shipping forwarder to reach your country; read more here - International Orders
Shipping Method and Tracking
We typically ship FedEx, GLS, UPS or LTL freight carriers. We do not ship via air or offer expedited shipment because large batteries are dangerous and cost-prohibitive to be shipped on airplanes.
One of the reasons we are able to offer an unbeatable value compared to most competition is due to our shipping methodology. We spend more than most on packing our bikes as securely as possible into a box that is smaller than any ebike boxes you are likely to see (short of folding bikes).
Our compact packing allows us to ship with domestic carriers under their oversize packing restrictions and other extra surcharges that different ebikes would otherwise face. This allows us to save considerably on our shipping costs.
Guess what? We pass those savings directly onto you. No one wants more of their ebike budget going to the shipping companies, so we do everything possible to avoid that.
Estimated Days For Delivery Once Shipped
Shown below are general FedEx estimates under normal conditions. At times, specific hubs or destinations may experience delays or alternate shipping companies may be selected for your shipment. If your model is in stock, we typically ship the same day (if ordered before 12pm PST) depending on volume.