Achieving an upright posture for a more relaxed ride Every open (ST) model comes stock with swept back handlebars. Every traditional (XR) model comes st...
Thu, Aug 17, 2023 at 4:28 PM
Will this bike fit me? When buying a bike, please check our size charts and recommended height range on our website on each of our bikes product page. Yo...
Fri, Aug 18, 2023 at 9:42 AM
Promotions Page All actively discounted ebike models will be available at any point via our sales and promotions page. Open Box Ebikes We receive r...
Fri, Aug 18, 2023 at 9:36 AM
Finding an eBike suited for you and your needs is hard! That begs the question, what are my needs? How do I plan to use my eBike? If you want to compare...
Mon, Aug 7, 2023 at 2:37 PM
Causes for failed orders Payment method Predefined credit limits International locations Inconsistencies with billing/shipping information Su...
Tue, Aug 22, 2023 at 4:12 PM
With the exception of Canada, we are unable to ship internationally. You are able to import an ebike to another country but you must first verify it meets...
Fri, Aug 18, 2023 at 12:28 PM
Record your serial number Learn more here: Where is my serial number on my bike? Whether you have a new or used bike, document this when you receive the ...
Thu, Aug 17, 2023 at 3:54 PM
Pre-Orders (for out-of-stock items) Pre-orders are charged at the time of ordering. The product will be listed as “Out-of-Stock” with an estimated ship dat...
Tue, Aug 22, 2023 at 3:55 PM
Most states require us to charge sales tax. In keeping up to date with current laws and regulations, we are required to charge sales tax for most localities...
Tue, Aug 22, 2023 at 4:06 PM
Shipping Cost All bikes delivered within the contiguous United States are shipped at no cost to you. Hawaii - $400 per bike - expected time in transit ...
Thu, Jul 13, 2023 at 12:56 PM
