Ordering
Financing Pay in 4* and PayPal Credit* are options to split up payments and are included in our checkout, so you can select the financing option that works...
Fri, 8 Oct, 2021 at 12:06 PM
We are so glad you have found us! Our business relies on you to take advantage of the best possible quality eBikes for the lowest possible price. Looki...
Fri, 8 Oct, 2021 at 12:08 PM
Will this bike fit me? When buying a bike, please check our size charts and recommended height range on our website on each of our bikes product page. ...
Mon, 28 Dec, 2020 at 3:15 PM
International direct shipment only to Canada. However, many of our customers still enjoy their Ride1UP eBikes all over the globe! This is best achie...
Mon, 11 Oct, 2021 at 8:38 AM
Finding an eBike suited for you and your needs is hard! That begs the question, what are my needs? How do I plan to use my eBike? There are some fun cat...
Mon, 11 Oct, 2021 at 9:45 AM
Most states require us to charge sales tax. In keeping up to date with current laws and regulations, we are required to charge sales tax for most localities...
Mon, 18 Oct, 2021 at 10:12 AM
Did you receive notification that your payment attempt did not go through? This can occur for multiple reasons though often it is related to the payment met...
Thu, 18 Feb, 2021 at 8:07 AM
Pre-orders (If item is out of stock) Pre-orders are charged at the time of ordering. The product will be listed “Out of Stock” with an estimated ship date....
Wed, 22 Sep, 2021 at 9:14 AM
Shipping Cost Shipping within the Continental United States is FREE. Air Shipping to Hawaii and Alaska is $275 per bike - expected time in transit ~3-8 da...
Mon, 11 Oct, 2021 at 8:23 AM
Ordering with Us We are a manufacturer direct-to-consumer company. This means you will get better prices without a middleman. However, there are some trade...
Tue, 21 Sep, 2021 at 4:04 PM