If you feel your e-bike's kickstand does not hold your bike firmly, or if your kickstand feels loose and rattles, the issue is usually related to either:  


1. The kickstand height is not being set correctly, which can cause the bike to lean too far or stand too upright

2. The internal nut is loose inside the adjustable lower portion of the kickstand.


Both can be fixed at home with basic tools.


Adjusting Kickstand Height


A properly adjusted kickstand helps keep your bike stable when parked.


Step 1:

Locate the adjuster bolt on the lower sliding portion of the kickstand.


Step 2:

Loosen the bolt slightly to allow the lower portion to slide and set the height:

  • Shorter = Bike leans more and is more stable. 
  • Longer = Bike stands more upright. 


Step 3: 

Tighten the bolt firmly once the height feels stable.


Step 4: 

Test the bike on level ground to confirm stability.

Note: The Roadster V3 does not have a bolt, but it uses a button that can be pressed to loosen and adjust the kickstand height.



Fixing a Loose Kickstand Nut

Pro tip: Removing the kickstand from the bike makes performing the kickstand repair outlined below easier.


Step 1: 

Remove the adjuster bolt.



Step 2: 

Slide the adjustable portion off the kickstand.



Step 3: 

Locate the elliptical metal insert with the threaded hole shown above and orient as shown below.



Step 4:

Carefully slide in the elliptical metal piece to match up with the kickstand insert. Reseat the washer and bolt in the kickstand insert.


Step 5:

Slide the adjustable portion back on and tighten the bolt. When you tighten the bolt, the seated nut becomes an anchor for the adjustable portion.


Note: Bikes originally equipped with a kickstand should be compatible with any rear mount kickstand that has 40mm spacing between the bolts. The stock mounting bolt size for the kickstand is M6x25mm, while the adjuster screw size is M5x10mm.


Here is a link to a recommended replacement kickstand that is compatible with all Ride1Up bikes originally equipped with a kickstand: 

When removing or replacing the kickstand, be mindful of the position and orientation of the motor cable as it passes by the kickstand. When reassembling the kickstand to the bike, make sure to keep the motor cable in the same position it was in before removing the kickstand.