If you are experiencing unusual problems with a non functioning motor or similar issue that cannot be traced back to a physical hardware issue. The internal...

If your battery popping up, disconnecting, not fully seated, or has come unlatched while riding, this article will help you resolve this issue.  Visual...

While this error is rare, it does happen infrequently and is not unheard of. There are multiple potential causes of this issue making it tricky to resolve...

Turn on your bike and then to turn the lights on or off, hold the "+" button for 3 seconds. If 1 or both of the lights are not turning on, there ...

These models have wiring that is permanently attached to the bottom bracket and routes through the frame in to the downtube.  LMT'd Torque - Torque s...

Often it just needs adjusted. If you have all of the parts, your kickstand can likely be reassembled and adjusted.   If you have lost some of the parts, p...

If you have access to a 2nd ebike of the same voltage and with the same type of connectors you can quickly determine the part that is not functioning in som...

There is a phenomenon known as voltage sag and it happens to all batteries in certain situations. If there his a high demand for power, for example: If you ...

During the course of your bike's ownership it may become necessary to access the internal controller of the bike. This silver box holds some base level...