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Returns

Return Process

RETURNS: Return Process/How To Request A Return ( Return Shipping Costs & Additional Info )
Returns Process & Additional Info Returns & Pre-Order Policy -Returns are only available for customers ordering in the United States within the...
Wed, Feb 12, 2025 at 3:24 PM

Service & Support

Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.

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1-Year Warranty*

Every Ride1Up eBike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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30-Day Returns*

We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply

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Free Shipping

On All Bikes to Contiguous 48 States. Direct shipping to Canada starts at $100. Exclusions Apply.

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