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FAQs
Ordering
5
Can I Customize my Ebike on the Website?
Can I Customize the Handlebars
Ebike Car Rack Advice
Ride1Up Test Rides
PayPal Payment Options
Product
17
Dual Passenger Options
Battery Display: Voltage and Percentage Readouts
Ascending Hills with an Ebike
Do I Need to Charge my Bike Once Assembled?
Where are Ride1Up Ebikes Designed, Manufactured, and Assembled?
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Shipping
9
Multi-Piece Shipments
Do Ebike Deliveries Require a Signature?
When is my bike shipping?
Shipping Options
My Tracking Number Is Not Showing Movement
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Warranty
3
Self-Assembly Warranty Status Info
Warranty Terms
Extended Warranty Options
Other
7
Being a Ride1Up Partner or Ambassador
Lost Keys and Replacement Options
How much assembly is required?
My Bike Was Stolen
Electric Skateboard (Discontinued): Replacement Parts
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