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FAQs
Ordering
4
Can I Customize or Upgrade my Bike for an Extra Fee?
Electric Bike Racks and Cargo Carriers - Advice and Recommendations
Can I Test Ride A Ride1UP Electric Bike?
PayPal Checkout and Financing Options
Product
15
Is my Ride1UP electric bike's rear rack compatible with a child seat?
Electric Bike Battery Display: Voltage and Percentage Readouts
Where are the bikes designed? Where are they manufactured and assembled?
What Is The Expected Lifespan Of The Battery?
Does the bike need to be charged when it first arrives?
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Shipping
9
I Ordered Multiple Items, Will They Ship Together?
Will My Bike Delivery Require A Signature?
When is my bike shipping?
Can you ship to my country?
My Tracking Number Is Not Showing Movement - When Will my Bike Arrive?
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Warranty
3
I dont want to get my bike assembled or certified by a mechanic - what is my warranty status?
Where can I find the warranty terms?
Extended Warranty Options
Other
7
How Can I Become A Ride1UP Affiliate Or Ambassador?
I lost my keys, how do I replace them?
How much assembly is required?
Stolen Bike
Ride1UP Electric Skate Board Support and Components
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