Ordering 5

• Can I upgrade my bikes battery for a an extra fee?
• Handlebars - can I customize?
• Electric Bike Racks and Cargo Carriers - Advice and Recommendations
• Can I purchase a 500 series rack/fenders separately?
• Can I test ride a bike?

Product 15

• Is my Ride1UP electric bike's rear rack compatible with a child seat?
• Where are the bikes designed? Where are they manufactured and assembled?
• What is the expected lifespan of the battery?
• Does the bike need to be charged when it first arrives?
• Pedal Assist: Cadence vs Torque vs Throttle

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Shipping 9

• I ordered 2 bikes, will my bikes ship together?
• Will my bike delivery require a signature?
• When is my bike shipping?
• Can you ship to my country?
• My tracking number is not showing any movement, when will my bike arrive?

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Warranty 3

• I dont want to get my bike assembled or certified by a mechanic - what is my warranty status?
• Where can I find the warranty terms?
• Extended Warranty Options

Other 6

• How can I become an affiliate?
• I lost my keys, how do I replace them?
• Stolen Bike
• Ride1UP Electric Skate Board Support and Components
• Navigating the Affiliate Portal

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