The battery voltage settings are adjustable on the Core5, 500 Series, 700 Series and LMT'D electric bikes.
It is important to understand that even following these steps, your battery level may fluctuate to a degree while riding, this is not a cause for concern. To get the most accurate report, power cycle your eBike (turn your display on and off) or check the LED indicator on your battery itself.
Read more about healthy battery practices here - Ride1UP Electric Bike Battery Health - Do's and Dont's
500 Series and Core-5:
The battery readouts are based on a 5 bar system. You can set the voltage for each bar so when the bike is at or above that voltage, it will show the desired amount of bars. Please view here to see how to change these numbers and the default values: Voltage Settings Explained
700 Series and LMT'D:
The battery readout is adjustable whether you are using a percentage readout or voltage readout. It must remain in 48V mode, not 36V mode. The recommended indexes for the percentage readout are:
We recommend these numbers above, because they will more accurately reference your battery voltage as a percentage. Essentially, your battery can have a peak voltage of just under 52V's and a minimum usable voltage of around 41.5V.
This section of the display video will explain what to do if you are not receiving accurate battery readouts from your display. If your percentage don't seem to match the amount of battery being used, please watch this video. KEEP IN MIND: there is voltage sag under periods of high drain (heavy use) and the voltage will drop and bounce back up (recover), often after turning the display on and off, or after resting for a few minutes.