Product
Bike related questions
It is best to wait till you receive your bike to order 3rd party parts. Your rear rack is rated to support 25kgs, or just over 55lbs. We cannot verify ...
Wed, 13 Jan, 2021 at 1:44 PM
Our bikes are designed in California, and China. Our components are sourced using a global supply chain, built in multiple countries and assembled in China....
Thu, 14 Jan, 2021 at 10:59 AM
BATTERY LIFEPSAN This depends significantly on how the battery is maintained. Under healthy conditions, the battery is rated for 800 cycles. This could ...
Wed, 12 May, 2021 at 1:29 PM
The battery typically arrives approximately 50% - 80% charged. ONLY USE THE Ride1UP CHARGER PROVIDED. Using another charger can destroy your battery and...
Fri, 5 Feb, 2021 at 12:11 PM
*Current generation of LMT'D bikes are equipped with a cadence sensor and not a torque sensor. What is pedal assist? Pedal assist utilizes ...
Wed, 14 Jul, 2021 at 3:53 PM
All of our bikes are rated for a total weight capacity weight of up to 275lbs. This includes any cargo trailers or child carriers in tow, cargo added to the...
Tue, 29 Dec, 2020 at 3:28 PM
The bikes are not water-proof, they are water-resistant, rated IP-65. While we do not recommend leaving the bikes out in the rain or riding in hazardous con...
Tue, 15 Jun, 2021 at 7:27 AM
Yes of course! There are a number of options to do so. The Ride1UP Owners group on Facebook is great source to search for links and photos from customers on...
Sun, 6 Dec, 2020 at 4:39 PM
I want to limit the bike to a certain speed (20mph). You can program the bike so the output is limited, and you can limit the throttle speed, but unf...
Sun, 6 Dec, 2020 at 5:19 PM
Roadster V2 - Adding a rear rack can be easy. This model has standard mounting points shown below, however, you have to avoid the rim brakes. - This 3rd p...
Tue, 13 Jul, 2021 at 6:35 PM