Product
Bike related questions
It is best to wait till you receive your bike to order 3rd party parts. Your rear rack is rated to support 25kgs, or just over 55lbs. We cannot verify ...
Tue, Apr 26, 2022 at 10:32 AM
Our bikes are designed in California, and China. Our components are sourced using a global supply chain, built in multiple countries and assembled in China....
Mon, Apr 25, 2022 at 2:29 PM
Battery Life Span This depends significantly on how the battery is maintained. Under healthy conditions, the battery is rated for 800-1000 cycles. This c...
Tue, Sep 13, 2022 at 6:06 AM
The Battery Typically Arrives Approximately 50% - 80% Charged ONLY USE THE Ride1UP CHARGER PROVIDED. Using another charger can destroy your battery an...
Tue, Apr 26, 2022 at 10:32 AM
***The LMTD ST & LMTD XR are now featuring a torque sensor*** What is pedal assist? Pedal assist utilizes sensors that acknowledge your pe...
Fri, Aug 26, 2022 at 9:44 AM
All of our bikes are rated for a total weight capacity weight of up to 275lbs. This includes any cargo trailers or child carriers in tow, cargo added to the...
Wed, Apr 27, 2022 at 8:49 AM
The bikes are not water-proof, they are water-resistant, rated IP-65. This rating means they are protected from low pressure water jets from any direction. ...
Wed, Apr 27, 2022 at 9:13 AM
Yes of course! There are a number of options to do so. The Ride1UP Owners group on Facebook is great source to search for links and photos from customers on...
Wed, Apr 27, 2022 at 9:30 AM
You can program the bike so the output is limited, and you can limit the throttle speed, but unfortunately you cannot limit the pedal assist by speed, but o...
Wed, Apr 27, 2022 at 9:36 AM
Review the following for a list of racks, fenders, and lights that will integrate well with our bikes. There is also a Ride1UP Facebook Owner's Gr...
Mon, Sep 19, 2022 at 7:45 AM