Because orders are processed very quickly, once your order is placed there is a very short window for our support agents to assist in an address change. Please provide the best delivery address for your order when you place it with us.
If your item has already been loaded for shipment or picked up by the shipping carrier we cannot change your address. If you are unable to be home for delivery or complications arise with successful receipt, please contact your shipping carrier to organize a delivery exception.
Other possibilities are to have the package held for pick up or having a family member, friend, or neighbor receive your package.