Shipping

I ordered 2 bikes, will my bikes ship together?
Every bike will always be shipped in its own individual box, and if they are in stock, they will likely ship on the same date. You will receive a tracking e...
Fri, May 28, 2021 at 6:47 PM
Will my bike delivery require a signature?
Bikes require a signature to be delivered. Please sign up for a free FedEx Delivery Manager account if no one will be home on the delivery date or if yo...
Wed, Sep 15, 2021 at 2:19 PM
When is my bike shipping?
If your bike is out of stock and you are anxiously waiting on shipment, know we are doing everything we can to ship your bike out as quickly as possible and...
Wed, Sep 28, 2022 at 8:05 AM
Can you ship to my country?
Direct Shipment Available: Continental US  Hawaii ($400 per bike shipping fee) - Prodigy and Cafe Cruiser shipments costs are $600 due to larger shipp...
Tue, Aug 30, 2022 at 1:06 PM
My tracking number is not showing any movement, when will my bike arrive?
Shipping during the demand surges brought on by COVID-19 is delayed much more than normal. There are times when shipping will take 4-6 days longer than it w...
Mon, Mar 22, 2021 at 12:32 PM
I'm not going to be home, can I change my shipping date?
If the bike has not been processed, we can place a HOLD on your order from shipping. This can cause extended delays for your shipping date if the product is...
Mon, Jan 24, 2022 at 9:04 PM
Shipping provider states my bike arrived, but I never received it
My tracking link shows delivered, but I have not received my bike. If your tracking shows that your bike has arrived, but you never received it please c...
Fri, May 28, 2021 at 6:44 PM
Shipping Questions - Delivery/Hold Requests with Fedex
 Please sign up for FedEx Delivery manager so you can view all options: https://www.fedex.com/en-us/delivery-manager.html Organizing successful receipt of ...
Tue, Nov 30, 2021 at 3:21 PM
Delivery Address Changes
Can I change my address after I have placed my order? As the recipient, you have control over your package/delivery once in transit - make changes ...
Tue, Jun 28, 2022 at 5:42 AM