Shipping

I Ordered Multiple Items, Will They Ship Together?
Every item will always be shipped in its own individual box.  The one exception to this is if you purchase a phone mount and a bike in the same order.  Th...
Wed, Nov 23, 2022 at 3:13 PM
Will My Bike Delivery Require A Signature?
Bikes will require a signature to be delivered. Note that while carriers are instructed to do so, we have seen many instances where they will leave the pac...
Wed, Nov 23, 2022 at 3:14 PM
When is my bike shipping?
If your bike is out of stock and you are anxiously waiting on shipment, know we are doing everything we can to ship your bike out as quickly as possible and...
Wed, Sep 28, 2022 at 8:05 AM
Can you ship to my country?
TABLE OF CONTENTS Direct Shipment Service Offered Shipping Internationally Shipping Costs Using Shipping Forwarders to Reach Your Country  Shipping T...
Thu, Oct 6, 2022 at 4:42 AM
My Tracking Number Is Not Showing Movement - When Will my Bike Arrive?
Shipping during demand surges brought on by understaffing or seasonal influx can be delayed much more than normal. There are times when shipping will take 4...
Wed, Nov 23, 2022 at 3:26 PM
I'm Not Going To Be Home, Can I Change My Shipping Date?
If you want to place an order, but are aware that you will not be home to receive your bike, please reach out to our support agents prior to placing your or...
Wed, Nov 23, 2022 at 3:26 PM
I Never Received My Delivery
My tracking link shows delivered, but I have not received my bike. If your tracking shows that your bike has arrived, but you never received it please c...
Wed, Nov 23, 2022 at 3:39 PM
Delivery Exceptions With Your Shipping Carrier
We understand organizing the successful receipt of your bike can sometimes be tricky with holidays and work plans. We want to make sure you are given the mo...
Fri, Nov 25, 2022 at 12:19 PM
Delivery Address Changes
Can I change my address after I have placed my order? It is important to ensure that you provide the best delivery address for your order when you place...
Wed, Nov 23, 2022 at 3:16 PM