Shipping

I ordered 2 bikes, will my bikes ship together?
Every bike will always be shipped in its own individual box, and if they are in stock, they will likely ship on the same date. You will receive a tracking e...
Fri, 28 May, 2021 at 6:47 PM
Will my bike delivery require a signature?
No. Bikes will be delivered to the address provided and in most cases, will not require a signature. Please ensure our emails are not being sent to your spa...
Tue, 1 Jun, 2021 at 12:13 PM
When is my bike shipping?
If your bike is out of stock and you are anxiously waiting on shipment. Know we are doing everything we can to ship your bike out as fast as safely possible...
Sun, 23 Aug, 2020 at 11:31 PM
Can you ship to my country?
We are able to ship all over North America. For Europe and Asia, you can use a shipping freight fowarding  (Shop USA or Planet Express for examp...
Mon, 19 Jul, 2021 at 6:29 PM
My tracking number is not showing any movement, when will my bike arrive?
Shipping during the demand surges brought on by COVID-19 is delayed much more than normal. There are times when shipping will take 4-6 days longer than it w...
Mon, 22 Mar, 2021 at 12:32 PM
I'm not going to be home, can I change my shipping date?
The only option we have is to HOLD your order from shipping. This can cause extended delays for your shipping date if the product is out of stock. To avoid ...
Mon, 17 Aug, 2020 at 9:41 PM
Shipping provider states my bike arrived, but I never received it
My tracking link shows delivered, but I have not received my bike. If your tracking shows that your bike has arrived, but you never received it please c...
Fri, 28 May, 2021 at 6:44 PM
Shipping Questions - Delivery/Hold Requests with Fedex
Organizing successful receipt of your bike can sometimes be tricky with holidays and work plans, we understand. We want to make sure you are given the most ...
Fri, 19 Feb, 2021 at 6:40 AM
Delivery Address Changes
Can I change my address after I have placed my order? No, the address cannot be changed.   It is important to ensure that you provide the best de...
Fri, 19 Feb, 2021 at 9:43 AM