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Bike related questions

Electric Bike Classes
Electric bikes are separated into "Classes" depending on the speed and power capabilities of the bike. Ride1Up makes bikes that fall into Class 2 ...
Fri, Aug 18, 2023 at 1:37 PM
Adding Accessories
Don't see what you need? The Ride1Up Facebook Owner's Group is an excellent resource for 3rd party accessories recommendations and information for c...
Thu, Jul 13, 2023 at 12:45 PM
Changing Ebike Tires
Step 1 Confirm your model and tire specs from our website Step 2 Research your 3rd party tire options and confirm they are compatible with your ...
Fri, Aug 11, 2023 at 12:39 PM
Cosmetic Damage: Paint chips, scratches, scuffs or streaks
No matter how much care and precaution we take as the shipper or as the rider, there will be a small incidence rate of cosmetic damage like blemishes, or sc...
Fri, Aug 18, 2023 at 2:43 PM
Can I charge the bike without removing the battery?
The charge port is accessible on all of our bikes and doesn't require you to remove the battery for charging, But if more convenient, The battery can be...
Fri, Aug 11, 2023 at 12:24 PM
XR vs ST Frames: What frame type should I get?
Frame geometry basics Frames with a dropped or missing top tube (designed originally for use with skirts and dresses, thus termed the lady's frame) ar...
Mon, Aug 21, 2023 at 3:28 PM
Passenger Kit Installation and Use
Note the passenger kit and its components are only to be used with our Cafe Cruiser and Rift models and will not fit other bikes. Please only carry passeng...
Fri, Aug 18, 2023 at 4:26 PM