Error Codes

Explanation of the Common Error Codes

Error Codes Explained
Core-5, 500 Series, 700 Series, & LMT'D Error codes may only be on the display briefly. If you experience an issue, safely glance at the displa...
Tue, Feb 15, 2022 at 8:59 AM
Error 25 700 series with Shimano Brakes
If on a ride you can disconnect the wires so you can continue your ride or finish your ride. Carefully disconnect the brake sensor wires (red, with 2 pins...
Thu, May 26, 2022 at 9:49 AM
Error 30 - Communication Error
Error 30 indicates a communication issue between the display of your bike and the internal controller. Somehow, the two aren't communicating properly. ...
Wed, Sep 21, 2022 at 10:09 AM
Error 25 - Cafe Cruiser, 700 Series & LMT'd (Cadence Version) Tektro & Zoom Hydraulic Brakes
A few things can cause error 25, if you are out on a ride and this happens, please use the quick fix below. You can further adjust and troubleshoot after yo...
Mon, Aug 29, 2022 at 3:07 PM
Error 23 & Error 24
Error 24 is most commonly resolved by checking the 9-pin motor cable connection at the chain stay of your bike. If it is loose, this error will appear on yo...
Tue, Jul 26, 2022 at 7:54 AM
Error 25 - 500 Series & Core-5
Holding either brake lever when the MODE  or POWER button is pressed to power up the bike will result in Error 25. To check, turn off the bike, make sure bo...
Tue, Sep 14, 2021 at 1:40 PM
Error 21 - Voltage Current Protection
Error 21 indicates there is an issue with the amount of voltage or current being supplied to the internal controller and motor. This can often be resolved ...
Thu, Jan 20, 2022 at 1:16 PM