Error Codes

Explanation of the Common Error Codes

Error Codes Explained
Core-5, 500 Series, 700 Series, & LMT'D Error codes may only be on the display briefly. If you experience an issue, safely glance at the displa...
Tue, 15 Feb, 2022 at 8:59 AM
Error 25 700 series with Shimano Brakes
Holding either brake lever when MODE is pressed to power up the bike will result in Error 25. Releasing the brake lever will clear this code. ... If Error 2...
Mon, 15 Mar, 2021 at 12:13 PM
Error 30 - Communication Error
Error 30 indicates a communication issue between the display of your bike and the internal controller. Somehow, the two aren't communicating properly. ...
Thu, 20 Jan, 2022 at 12:51 PM
Error 23 & Error 24
Error 24 is most commonly resolved by checking the 9-pin motor cable connection at the chain stay of your bike. If it is loose, this error will appear on yo...
Wed, 18 May, 2022 at 10:08 AM
Error 25 - 500 Series & Core-5
Holding either brake lever when the MODE  or POWER button is pressed to power up the bike will result in Error 25. To check, turn off the bike, make sure bo...
Tue, 14 Sep, 2021 at 1:40 PM
Error 21 - Voltage Current Protection
Error 21 indicates there is an issue with the amount of voltage or current being supplied to the internal controller and motor. This can often be resolved ...
Thu, 20 Jan, 2022 at 1:16 PM