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How can I become a Ride1UP Affiliate or Ambassador?
Thanks for your interest in the Ride1UP affiliate program! Share your love of clean transportation alternatives with your community by being designated ...
Tue, Aug 23, 2022 at 7:46 AM
I lost my keys, how do I replace them?
Reention keys (CORE-5, 500 Series, 700 Series, and LMT'd) Option 1: If you still have 1 key, you can likely have a copy made locally for less ...
Mon, Feb 21, 2022 at 12:42 PM
How much assembly is required?
Our bikes will come 85% assembled. Typically the fork, handlebars, crank arm, front wheel, seat and pedals will need to be installed and properly tightened ...
Fri, Nov 26, 2021 at 4:18 PM
Stolen Bike
We are so sorry if you are visiting this page! In the unfortunate event that your bike is stolen, here are some things you can do after the fact. Please als...
Mon, Aug 23, 2021 at 4:26 PM
Ride1UP Electric Skate Board Support and Components
We are so sorry that we no longer offer support or parts for the electric skateboards. We truly love electric skateboards and it was a difficult decision, b...
Fri, Jun 18, 2021 at 11:32 AM
Navigating the Affiliate Portal | Utilize your Affiliate Benefits
Thank you for being a Ride1Up affiliate!  TABLE OF CONTENTS Where to register Log in and access your portal Locate your affiliate link Generate an ...
Fri, Sep 2, 2022 at 7:38 AM
Front Wheel Removal
Having trouble fitting your bike in your car? Want to remove the front wheel?  The Roadster, 500 series, 700 series, and the LMT'd all have a quick...
Fri, Oct 8, 2021 at 11:55 AM