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Being a Ride1Up Partner or Ambassador
Thanks for your interest in the Ride1Up Partner Program Share your love of clean transportation alternatives with your community by being a designated Ride...
Fri, Aug 11, 2023 at 1:58 PM
Lost Keys and Replacement Options
Replacement Keys you can order replacement keys for all models here: https://ride1up.com/product/replacement-key/  Key Copying If you still have o...
Fri, Aug 18, 2023 at 1:15 PM
How much assembly is required?
Our bikes will come between 85-90% assembled. Typically the fork, handlebars, crank arm, front wheel, seat and pedals will need to be installed and properl...
Fri, Aug 11, 2023 at 12:59 PM
My Bike Was Stolen
We are so sorry if you are visiting this page! In the unfortunate event that your bike is stolen, here are some things you can do after the fact. Please als...
Fri, Aug 18, 2023 at 10:36 AM
Electric Skateboard (Discontinued): Replacement Parts
We no longer offer support or parts for our electric skateboards. It was a difficult decision to shift our full focus to electric bikes. You can find compat...
Tue, Aug 22, 2023 at 1:02 PM
Affiliate Portal: Now TUNE Partner Program
Learn more about the updated Ride1Up Partner Program TABLE OF CONTENTS What does this update mean? How to receive payment, follow the steps below Inte...
Tue, Aug 22, 2023 at 1:53 PM
Front Wheel Removal
At points, you may need to remove the front wheel of your ebike. Certain models have an axle bolt that requires a tool to remove or reinstall. In this case,...
Tue, Aug 22, 2023 at 1:27 PM