Ordering 4

• Can I Customize or Upgrade my Bike for an Extra Fee?
• Electric Bike Racks and Cargo Carriers - Advice and Recommendations
• Can I Test Ride A Ride1UP Electric Bike?
• PayPal Checkout and Financing Options

Product 16

• Is my Ride1UP electric bike's rear rack compatible with a child seat?
• Electric Bike Battery Display: Voltage and Percentage Readouts
• Riding Up Hills on an Ebike: Rider Ability, Angle, Length, Amps, and Weight.
• Where are the bikes designed? Where are they manufactured and assembled?
• What Is The Expected Lifespan Of The Battery?

View all 16

Shipping 9

• I Ordered Multiple Items, Will They Ship Together?
• Will My Bike Delivery Require A Signature?
• When is my bike shipping?
• Can you ship to my country?
• My Tracking Number Is Not Showing Movement - When Will my Bike Arrive?

View all 9

Warranty 3

• I dont want to get my bike assembled or certified by a mechanic - what is my warranty status?
• Where can I find the warranty terms?
• Extended Warranty Options

Other 7

• How Can I Become A Ride1Up Partner Or Ambassador?
• I lost my keys, how do I replace them?
• How much assembly is required?
• Stolen Bike
• Ride1UP Electric Skate Board Support and Components

View all 7

Roadster 8

• Roadster V2 Assembly
• Roadster V2 All About The Belt
• Roadster V2 Cog Replacement
• Roadster V2 Add-On Battery Installation
• Roadster V2 Motor Not Working

View all 8

Core 5 3

• Core-5 Assembly
• Core-5 Rack and Fenders
• Core-5 Motor Not Working

500 Series 3

• 500 Series Assembly
• Accessing Controller of 500 Series ST frame
• 500 Series Motor Not Working

Turris 1

• Turris Assembly

Cafe Cruiser 2

• Cafe Cruiser Assembly
• Cafe Cruiser Passenger Kit Install & Use

700 Series 5

• 700 Series Assembly
• 700 Series: Broken Battery Knob
• 700 Series & Cafe Cruiser Motor Not Working
• 700 Series & Cafe Cruiser Battery Installing and Removing
• 700 Controller Access

LMT'D 3

• LMT'D Assembly
• LMT'D Motor Not Working
• LMT'D with Torque Sensor Assembly

Revv1 3

• REVV 1 Assembly
• How Fast Does The Revv 1 Go?
• Revv 1: Multi-Class Speed System (Off-Road Mode)

Prodigy 3

• Prodigy Assembly
• Prodigy Brose Allround Display
• Prodigy Motor Access

Assembly 6

• General Assembly Info
• LMT'D & Prodigy Air Fork Suspension
• Bike Shops, Mechanics, Service and Assembly
• Connect+ Front Rack Install
• Connect+ Basket Install

View all 6

Brakes 1

• Rubbing or Noisy Brakes

Error Codes 6

• Error Codes Explained
• Error 30 - Communication Error
• Error 25 - Turris, Cafe Cruiser, 700 Series & LMT'D (Cadence Version) Tektro & Zoom Hydraulic Brakes
• Error 23 & Error 24
• Error 25 - 500 Series & Core-5

View all 6

Interactive Displays 3

• Core-5, Turris, 500 Series, and Cafe Cruiser Display
• 700 Series and LMT'D Display
• Roadster V2 Display Install Best Practices

Maintenance 12

• 500 Series & Core-5 - Rear Brake Caliper Adjustment
• Can I Wash My eBike? Best Methods and Practices
• Creaking Noise or Clicking from Crank Arms while Pedaling
• Electric Bicycle Lubrication
• Electric Bicycle Maintenance Intervals

View all 12

Motor 4

• Rear Wheel and Motor Noises
• How to Remove the Rear Wheel
• What's in a Motor? Motor Types and Motor Ratings in Watts.
• Motor Stator Replacement

Mechanical Components 5

• Broken Kickstand on your Electric Bike? Let us help you.
• Chain comes off of rear sprocket while riding.
• Crank arms, chain ring, damaged, misaligned? What do I do?
• Replacement Derailleur Hanger
• Resetting Shifter Gear Indicator

Product Specs 3

• Ride1UP Electric Bikes - Why am I getting less range?
• Spokes - Ride1UP Electric Bike Spoke Adjustment/Replacement
• Top Speed or Max Assisted Speed

Troubleshooting 10

• Replacing Your Internal Controller
• Core-5 or LMT'D - Battery unlatched while riding
• Speedometer or Odometer Issues
• How do you turn on the headlight and taillight?
• LMT'D, Roadster V2 & Gravel Bottom Bracket Wired Sensor

View all 10

Owners Docs 3

• Warranty Info
• Digital Owners Documents
• Serial Number - Where is it, why do I need it?

Cancellations 1

• Cancelling your order

Ordering 11

• Coupons, Promotions and Discounts
• Finding the right size bike
• International Orders
• Locks, Security, Theft, Alarms
• Models Compared - Major Differences and Key Aspects

View all 11

Returns 2

• Return Process
• Sell your eBike locally - Advice and Recommendations

Partner Program 1

• Ride1Up Partner Program