Ordering 5

• Can I Customize my Ebike on the Website?
• Can I Customize the Handlebars
• Ebike Car Rack Advice
• Ride1Up Test Rides
• PayPal Payment Options

Product 17

• Dual Passenger Options
• Battery Display: Voltage and Percentage Readouts
• Ascending Hills with an Ebike
• Do I Need to Charge my Bike Once Assembled?
• Where are Ride1Up Ebikes Designed, Manufactured, and Assembled?

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Shipping 9

• Multi-Piece Shipments
• Do Ebike Deliveries Require a Signature?
• When is my bike shipping?
• Shipping Options
• My Tracking Number Is Not Showing Movement

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Warranty 3

• Self-Assembly Warranty Status Info
• Warranty Terms
• Extended Warranty Options

Other 7

• Being a Ride1Up Partner or Ambassador
• Lost Keys and Replacement Options
• How much assembly is required?
• My Bike Was Stolen
• Electric Skateboard (Discontinued): Replacement Parts

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Roadster 10

• Roadster v2 Assembly
• Roadster V2 All About The Belt
• Roadster v2: Rear Wheel and Belt Removal
• Roadster V2 Cog Replacement
• Roadster v2: Add-On Battery Installation

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Core 5 2

• Core-5 Assembly
• Core-5: Motor Not Working

500 Series 3

• 500 Series Assembly
• 500 Series ST: Controller Access
• 500 Series: Motor Not Working

Turris 2

• Turris Assembly
• Turris Motor Cable Inspection/Replacement

Cafe Cruiser 1

• Cafe Cruiser Assembly

700 Series 6

• 700 Series Assembly
• 700 Series: Broken Battery Knob
• Motor Not Working: 700 Series and Cafe Cruiser
• 700 Series & Cafe Cruiser: Installing/Removing the Battery
• Cafe Cruiser/700 Series: Controller Access

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LMT'D 2

• LMT'D: Motor Not Working
• LMT'D Assembly

Revv1 8

• Revv 1 Assembly
• Revv 1: Multi-Class Speed System (Off-Road Mode)
• Revv 1: Rear Wheel Removal
• Revv 1 Rear Rack Installation
• Revv 1 transfer/remove freewheel & brake rotor

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Prodigy 4

• Prodigy Assembly
• Prodigy Brose Allround Display
• Prodigy: Motor Access
• Prodigy v2 Assembly

Rift 2

• Rift Assembly
• Rift: Class 3 Unlock Instructions

Portola 4

• Portola Assembly
• What battery cells does the Portola use?
• Portola Controller Access
• Portola Handlebar Install and Headset Adjustment

CF Racer1 0

Assembly 8

• General Assembly Info
• LMT'D & Prodigy Air Fork Suspension
• Bike Shops, Mechanics, Service and Assembly
• Connect+ Front Rack Installation
• Connect+ Basket Installation

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Brakes 2

• Rubbing or Noisy Brakes
• Brake Rotor Replacement

Error Codes 6

• Error Codes Explained
• Error 30 - Communication Error
• Error 25: Tektro & Zoom Hydraulic Brakes
• Error 23 & Error 24
• Error 25: 500 Series & Core-5

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Interactive Displays 3

• Core-5, Turris, 500 Series, Portola, and Cafe Cruiser Display
• 700 Series, LMT'D and Rift Display
• Roadster v2: Display Installation

Maintenance 13

• 500 Series & Core-5: Rear Brake Caliper Adjustment
• Battery and Charging Information
• Battery Long-Term / Winter Storage
• Best Methods for Washing Your Ebike
• Crank Arm Creaking or Clicking while Pedaling

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Motor 4

• Rear Wheel and Motor Noises
• How to Remove the Rear Wheel
• Motor Types and Motor Wattage Ratings
• Motor Stator Replacement

Mechanical Components 4

• Chain Falls Off While Riding
• Derailleur Hanger: Replacement or repair
• Replacing your Damaged Cranks Arms
• Resetting Shifter Gear Indicator

Product Specs 3

• Range Questions and Testing
• Spoke Specifications, Adjustment, and Replacement
• Top Speed or Max Assisted Speed

Troubleshooting 10

• Replacing Your Internal Controller
• Core-5 & LMT'D: Battery unlatched while riding
• Speedometer or Odometer Issues
• How do you turn on the headlight and taillight?
• Bottom Bracket Wired Sensor - LMT'D, Roadster V2 & Gravel Roadster

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Owners Docs 2

• Product Manual(s): All Models
• Serial Number Info

Cancellations 1

• Order Cancellations

Ordering 11

• Changing the Stem or Handlebars
• Choosing the best frame size and style
• Coupons, Promotions and Discounts
• Electric Bike Models Compared - Major Differences and Key Aspects
• Failed Orders How to resolve payment issues

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Returns 2

• Return Process
• Selling Your Ebike: Advice and recommendations

Partner Program 1

• Ride1Up Partner Program