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What to expect when ordering
Shipping Questions for your Ride1UP Electric Bike
Finding the right size bike
Models Compared - Major Differences and Key Aspects
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General Assembly info
How much assembly is required for your Ride1UP electric bike?
500 Series Assembly
Ride1UP Electric Bike Video Tutorials
Finding a bike shop or bike mechanic for your Ride1UP electric bike
See all 19 articles
Cancelling your order
Checking Mechanical Components
Ride1UP Electric Bike Battery Health - Do's and Dont's
LMT'D Air Fork Suspension - Shock Settings and Info on Adding Air
Adjusting 700 Series fork. Preload/ compression
Electric Bike Safety - Check Before Every Ride
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I ordered 2 bikes, will my bikes ship together?
Will my bike be delivery require a signature?
When is my bike shipping?
Can you ship to my country?
My tracking number is not showing any movement, when will my bike arrive?
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Can I upgrade my bikes battery for a an extra fee?
Handlebars - can I customize?
Electric Bike Racks and Cargo Carriers - Advice and Recommendations
Can I purchase a 500 series rack/fenders separately?
Can I test ride a bike?
I dont want to get my bike assembled or certified by a mechanic - what is my warranty status?
Where can I find the warranty terms?
Is my Ride1UP electric bike's rear rack compatible with a child seat?
Where are the bikes designed? Where are they manufactured and assembled?
Does the bike need to be charged when it first arrives?
Pedal Assist: Cadence vs Torque vs Throttle
What is the maximum weight limit?
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How can I become an affiliate?
I lost my keys, how do I replace them?
Electric Skate Board Support and Components
Navigating the Affiliate Portal
See all 6 articles
Rear Wheel and Motor Noises
Removing The Rear Wheel
500 Series Motor Not Working
700 Series Motor Not Working
LMT'D Troubleshooting Guide
See all 8 articles
500 Series and Core5 Display
700 Series and LMT'D Display
Electric Bike Battery Reporting - Issues and Voltage Readouts
Speedometer or Odometer Issues
Core-5 Rack and fenders
Replacing Your Internal Controller
Charging Your Battery
Core-5 or LMT'D - Battery unlatched while riding
How to remove 700 battery with broken knob/ knob install.
How do you turn on the headlight and taillight?
See all 12 articles
Spokes - Ride1UP electric bike spoke adjustment
Top Speed or Max Assisted Speed
Error Codes Explained
Error 25 700 series with Shimano Brakes
Error 30 - Communication Error
Rubbing or Noisy Brakes
Brake pads to close, can't get rotor in
Digital Owners Documents
Specs and Range Tests
Upright Ride - Changing the stem or handlebars